Returns & Refunds

Returns Information:

We want every customer to be a happy customer. If you're not satisfied with an item for any reason, you can reach out to us for returning or exchanging your purchase provided that:

  • You initiate a return within 7 days of receipt of your shipment.
  • The item is in its original packaging, including any manufacturer packaging and accessories.
  • Clothing is unwashed and unworn with original tags intact.
  • The item is in its original and saleable condition and not damaged in any way. Returns will be refused if an item arrives used or damaged due to improper packaging.
  • International shipments are not eligible for returns or exchange.
  • There are no additional costs for replacement or exchange requests against return.
  • Some product categories are not eligible for returns or exchange.

Refund information:

  • In case of refund against return, once the unused products are received and quality checked by our team, we shall initiate the process of refund.
  • Shipping costs are non-refundable.
  • For more doubts and clarifications, kindly please contact our help desk.

Damaged or Faulty Items:

We use a variety of courier channels and we make every effort to ensure that your items arrive in full order.

If you happen to receive an item that has a fault and is by no fault of your own, we will gladly replace it.

To ensure that a replacement is provided in the quickest time possible, please send and email to ………… within 3 days of receiving your item and provide the following:

  • Photos of the damaged item
  • Photos of the packaging
  • Photos of the wrong item received.